Welcome to NorthWestern Mental Health

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NorthWestern Mental Health is the mental health arm of Melbourne Health. It provides comprehensive hospital-based, community and specialist services to youth, adults and aged people across northern and western Melbourne.

If you need help

If you are in an emergency situation where you are worried about your or someone’s immediate safety, phone 000 for an immediate response.

Are you already using one of our services and need help?

If you are currently seeing a clinician at one of our NWMH youth, adult or aged person’s clinics, it is always best to contact your local area mental health service / key clinician directly Monday to Friday, 9am to 5pm.

In the event that your contact cannot wait until business hours, please call NWMH Triage (after hours and on weekends) on 1300 874 243 (1300 TRIAGE).


If you would like to discuss a new referral, phone NWMH Triage on 1300 874 243 (1300 TRIAGE) – this service is available 24 hours a day, 7 days a week.

About NorthWestern Mental Health

NorthWestern Mental Health is one of the largest publicly funded providers of mental health services in Australia. It operates in partnership with Northern Health (Northern Hospital, Broadmeadows Health Service, Bundoora Extended Care and Craigieburn Health Service) and Western Health (Sunshine and Western Hospitals).

We provide services to people experiencing acute episodes of severe mental illness as well as to those requiring ongoing treatment and care. We encourage people accessing our service to stay engaged with their GP to help monitor physical health and for support during care and following discharge.

If you do not have a GP, we strongly encourage you to visit one and engage regularly with a GP. We work alongside people to help them recover from a mental health illness. The most effective pathway to recovery usually involves a combination of medical, social and psychological supports.

Contact NWMH Administration

NorthWestern Mental Health - Administration
The Royal Melbourne Hospital
Grattan Street
Parkville 3050 Tel: +61 (03) 9342 7705
Victoria, Australia

Training at NorthWestern Mental Health

Mental Health Training and Development Unit (MHTDU) training calendar


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NorthWestern Mental Health is a service of Melbourne Health

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